Shipping policy
What shipping methods are available?
We offer FREE worldwide shipping on every order, with no minimum purchase required! Whether you're ordering from the US, UK, Europe, or anywhere else we deliver, shipping is on us.
How long does delivery take?
We process and ship orders within 1 business day so you can start enjoying your retro games as soon as possible!
Here's what to expect:
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United States: 7–10 business days
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United Kingdom & Europe: 7–12 business days
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Rest of the World: 7–12 business days
Once your order ships, you'll receive an email with a tracking link so you can follow your package every step of the way.
Please note that delivery times are estimates and may vary slightly due to customs, holidays, or carrier delays.
Returns
We offer a 30-day return window because we want you to be happy with your purchase!
To start a return, simply email us at support@retrotown.shop, and we'll provide the return instructions and address.
Return shipping costs are the customer's responsibility, except where applicable law requires otherwise.
Exchanges
Need a different color or want to exchange your item? No problem!
We accept exchanges within 30 days of delivery. Just contact us at support@retrotown.shop, and we'll guide you through the process.
Customers are responsible for exchange return shipping costs, except where applicable law requires otherwise.